MM Careline : +603 5630 1188

MM Careline : +603 5630 1188
Monday - Friday 9.30am - 6.00pm

FAQs

General Questions
How to order?

You can place an order through 3 method which are:

  1. Order by Mail

    Send completed 'SALES ORDER FORM' with full payment (Bank draft/cheque) to:

    MM Network Sdn Bhd
    1, Jalan PJS 8/18,
    Dataran Mentari, Sunway,
    46150, Petaling Jaya,
    Selangor Darul Ehsan, Malaysia.
    Office Hour: Monday - Friday, 9:30am - 6:00 pm
  2. Order by Phone or Fax

    Phone: 03-5630 1188
    Fax: 03-5630 1199
    Fax completed SALES ORDER FORM with your contact no. & postal address. Incomplete SALES ORDER FORM will not be processed.
    Office Hours : Monday to Friday - 09.30 am - 6.00 pm
  3. Order at MM Sales Counter

    Please fill in your name & distributor code onto the 'Sales Order Form'.
    Please provide full details of order with full payment.
    Please refer to methods of payment below.
What are the payment methods available?

MIDA evaluates the following applications:

  1. Cash

  2. Cheque

    Payable to "MM NETWORK SDN BHD"

  3. Bank-in / Deposit :

    Payable to "MM NETWORK SDN BHD"

    Bank Name Account Number
    Maybank 5142 3531 9069
    RHB Bank 2143 7000 0140 26
    Public Bank 3169 7806 23
    CIMB Bank 8001 4507 65

    After making your transfer, please fax your bank-in slip to MM Network Sdn Bhd (03-5630 1199) with your order in detail and provide special notice (if any).

    Make sure the payment is in full amount for your order, including any applicable shipping, handling or other charges. Please contact us if you are unsure about it.

  4. Credit Cards

    The company accepts VISA card and MASTERCARD for purchase above RM100.00.

    A 2.5% bank charges is chargeable below RM100.00 purchases.

Any delivery charges?

No shipping and handling charges for orders that are greater than 100SV. (*Applied to East and West Malaysia only)

However, Delivery Charges are applied to orders that are less than 100 SV.

Location Charges
West Malaysia RM 15 / kg
East Malaysia RM 17 / kg*

Notes:

*All products are shipped via ground freight.

*All freights are Pre-paid.

*Should your shipping address is in East Malaysia, please contact us for freight fee.

When shall I receive my order?
Location Days
West Malaysia Max of 3 business days upon receiving your order
East Malaysia Max of 5 business days upon receiving your order

Should the delivery period take longer than being stated here, please contact us @ 603 - 5630 1188. We shall take immediate action.

How to subscribe to MM Newsletter?

You have 2 ways to sign up MM Newsletter:

Firstly, you could check the box of "MM NETWORK SDN BHD newsletter" during registration.

Alternatively, should you already have an account with us, you could follow the steps below:

  1. Click on "My account"
  2. Under "View" tab, click on "My Subscriptions"
  3. Check on "MM Network Sdn Bhd newsletter"
  4. Click "Save"
Why can't I access certain web pages?

Should you have just registered an account though MM website, you will not have full access to this website as we need to make sure the all registered users are also members of MM Network. This will ensure only our members enjoy exclusive benefits in accessing MM Website.

The verification will take up not more than 2 business days before granting full access to our members. Thus, providing accurate and correct information while signing up is important for the later verification process.

Should you are a member but unable to get full access on MM website after 2 business days from the date of online registration, please contact us.